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Shipping

SHIPPING METHOD

We ship our orders using USPS (United States Postal Service), FedEx, and UPS - depending on the delivery location and method of delivery. Orders typically ship out within 1-2 business days, excluding weekends and holidays and most customers typically receive their order within 3 business days after it has been shipped. You will be notified via email once your order has been shipped with a tracking code.  We are not responsible for shipping delays caused by weather conditions or unforeseen circumstances, including carrier issues. If you have any issues with your order once it's left our warehouse, please contact the carrier first as they are better suited to help.

If you need your order by a certain date, please contact us at customerservice@joypluslove.com and a representative will assist you in determining the best shipping method.

UNITED STATES SHIPPING RATES

Standard Shipping (4-6 business days) $7.00
Expedited Shipping (2-3 business days)* $21.00
Expedited Shipping (for orders over 3lbs)* $35.00

We offer FREE U.S. SHIPPING ON ORDERS OVER $75.

*Expedited Shipping Orders* received after 4pm PST will be processed the following business day.

CANADA SHIPPING

We offer shipping to Canada!  All international orders are subject to VAT and additional customs fees upon delivery. These fees are determined by customs officials and are the responsibility of the buyer. It is at the sole discretion of custom agents to release your package. Note, in rare occasions customs may delay delivery of some packages.  Due to the current strike, we have changed our shipping carrier to FedEx for all Canada orders.

 

INTERNATIONAL SHIPPING

We now ship to select International countries!  If you do not see your country listed at checkout, please contact us at customerservice@joypluslove.com.  All international orders are subject to VAT and additional customs fees upon delivery. These fees are determined by customs officials and are the responsibility of the buyer. It is at the sole discretion of custom agents to release your package. Note, in some occasions customs may delay delivery of some packages.

Standard Shipping (7-14 business days)           $30.00
Heaving Shipping (for orders over 4lbs)             $50.00